PRIVACY POLICY
At DBA Group Africa, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website (dbagroupafrica.com) and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order or contact us.
- Non-Personal Information: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
2. How We Use Your Information
The information we collect is used to:
- Process and fulfill orders.
- Improve website functionality and enhance user experience.
- Provide customer support and respond to inquiries.
- Send updates, promotions, and newsletters (with the option to opt-out).
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or share your personal information with third parties, except:
- Service Providers: To process payments, handle shipping, or manage marketing campaigns.
- Legal Obligations: When required by law or to protect our rights.
All third parties are required to handle your information securely and only for the purposes specified by us.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic and user behavior.
- Enhance website performance and user experience.
You can manage cookie preferences through your browser settings.
5. Data Security
We implement robust security measures to protect your information from unauthorized access, disclosure, or loss. This includes encryption, secure servers, and regular system monitoring.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or deletion of your data.
- Opt out of marketing communications.
To exercise these rights, contact us at marketing@dbagroupafrica,com.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
8. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Email: marketing@dbagroupafrica,com
Phone: +256 3935 14184
For further assistance, please contact us at +256 3935 14184 We value your trust and are here to ensure a smooth shopping experience.